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The overall objective of this research is to gain an understanding of the level of satisfaction and experiences of complainants who have been through the complaints process and received a…

Complainants satisfaction survey 2017

The overall objective of this research is to gain an understanding of broadcasters’ satisfaction with the quality of the BSA’s processes and services.

Broadcaster satisfaction survey 2017

As we reach the end of our financial year, I have been reflecting on what has been an exciting and industrious 12 months at the BSA.

Pānui (bulletin) 2017