The Broadcasting Standards Authority (BSA) is an independent Crown entity that oversees the broadcasting standards regime on behalf of New Zealanders. We determine complaints, oversee and develop broadcasting standards, and engage with broadcasters and the public to help people understand and apply the broadcasting standards system, our decisions and our research.
For more information see What we do.
You can complain about any programme broadcast in New Zealand on television or radio. This covers:
- Free-to-air TV programmes
- Pay TV programmes
- Radio programmes
- Programmes viewed or listened to on demand (ONLY if you can supply details of original TV or radio broadcast and lodge your complaint within 20 working days of that broadcast)
- Election advertisements on television or radio (during election periods)
You can complain about the following issues:
- good taste and decency
- programme information
- children’s interests
- law and order
- discrimination and denigration
These issues are explained in detail in the Codes of Broadcasting Practice. The standards and guidelines contained in each code are slightly different according to where the programme was broadcast (radio, free-to-air television, pay television). There is a separate code for election programmes.