The complainants’ satisfaction survey asks complainants who have had a complaint determined by the Broadcasting Standards Authority (BSA) in 2016-2018 about their level of satisfaction with the BSA’s
Each year, we survey broadcasters to find out their level of satisfaction with working relationships with the BSA, and the quality of the BSA’s processes and services.
Today the Authority issued decisions on five complaints. Four of the complaints were about television broadcasts and one complaint was about a radio broadcast.
Warning: This research contains language which may offend.
Warning: This research contains language that some readers may find offensive From time to time, the BSA surveys the public to understand which words or expressions are considered most offensive in…
Today the Authority issued decisions on five complaints. Four complaints were about television broadcasts and one complaint was about a radio broadcast.
Today we released the results of our 2018 Litmus Testing research, which reports on what the public thinks about some of the BSA’s recent decisions on the Fairness Standard.