Executive summary: Complainants satisfaction survey 2026 A key measure of our success is the provision of a high-quality complaints service.
This Statement of Performance Expectations (SPE) sets out our proposed performance targets and forecast financial information for the year ahead.
This year’s Litmus Testing research explores public attitudes towards bias-related issues in broadcasting, as addressed in recent BSA decisions under the balance and discrimination and denigration standards.
Warning: This research contains language some readers may find offensive The BSA has published the latest findings from research it carries out from time to time to track evolving public attitudes…
Public trust in news media is linked to social cohesion and trust in public institutions more generally.
The Annual Report 2025 outlines the Authority's key achievements over the past year and details progress against long term outcomes and objectives.
The BSA invited Associate Professor Peter Thompson, of Te Herenga Waka (Victoria University of Wellington), to independently review five decisions issued by the Authority involving the accuracy standard.
Every two years the BSA commissions a survey measuring the percentage of New Zealand consumers of broadcast media who are aware of the BSA, and aware they can make a…
This SPE sets out our proposed performance targets and forecast financial information for the year ahead.
Full Report: Broadcaster Satisfaction Survey 2025 [PDF] Every two years, we survey broadcasters on how satisfied they are with our processes, services and working relationships.