Complainants Satisfaction Survey 2026
Executive summary: Complainants satisfaction survey 2026 A key measure of our success is the provision of a high-quality complaints service.
Statement of Performance Expectations 2027
This Statement of Performance Expectations (SPE) sets out our proposed performance targets and forecast financial information for the year ahead.
Litmus testing 2026 - Public attitudes towards bias
This year’s Litmus Testing research explores public attitudes towards bias-related issues in broadcasting, as addressed in recent BSA decisions under the balance and discrimination and denigration standards.
Language That May Offend In Broadcasting
Warning: This research contains language some readers may find offensive The BSA has published the latest findings from research it carries out from time to time to track evolving public attitudes…