Making an OIA Request
In New Zealand, you can request government information (official information) and can expect it to be made available unless there is a good reason to withhold it.
Many aspects of the work we do are subject to the Official Information Act 1982 (OIA). You are entitled to request information from us under the OIA.
Information relating to the BSA’s functions as a tribunal, namely the process of making decisions on complaints, is not ‘official information’ under the OIA, so we do not release this type of information.
Before you make a request
Check if the information is already available on this site. To promote openness and transparency and foster public trust, we proactively publish official information including:
- Decisions on complaints: All BSA decisions dating back to 1989.
- Annual Reports: These include details of complaints determined each year.
- Statements of Intent / Statements of Performance Expectations: These set out our strategy and what we plan to get done each year.
- Chief Executive expenses.
- Research reports: These cover topics relevant to the broadcasting sector and BSA decision making, including testing community attitudes to standards issues.
Making a request
If the information you’re looking for isn’t available on our site, you can make an OIA request.
Please email your request to firstname.lastname@example.org or post it to: Broadcasting Standards Authority, PO Box 9213, Wellington 6141.
Make sure you include:
- your name
- your email address or postal address
- specific details of the information you’re seeking.
Guide to making OIA requests produced by the Ombudsman.
See the Directory of Official Information to make sure you’re looking for your information in the right place.
We’ll respond as soon as practical, and no later than 20 working days after we receive your request. The OIA allows for extensions in certain circumstances. We’ll let you know if we need an extension.
The Act allows us to withhold information for specific reasons. If we do this, we’ll explain why.
What if I’m not satisfied?
Contact us first to see if we can resolve the issue. You can also make a complaint to the Office of the Ombudsman.
The BSA may proactively release information in line with the Government’s commitment to the Open Government Partnership National Action Plan. This includes publishing our responses to OIA requests.
Our responses may be published below around one working week after the requester has received their response.
The requester's name and address will be removed where the requester is an individual.
Generally we will not publish certain information, including:
- anyone’s personal information
- private or confidential information
- information that may impact third parties
- information requests that are not in the public interest
- information we’ve decided to withhold on OIA grounds.
We reserve the right to decide which responses we’ll publish, and why.
Directory of Official Information
The Directory of Official Information, published by the Ministry of Justice, is a resource to assist people in making official information requests by:
- giving a detailed picture of the structure of central Government departments and organisations
- enabling people to find out exactly where their requests for information should be made.
Proactive releases since 1 February 2019
- January 2023 - Request for Complaints about use of te reo
- September 2022 - Response to OIA request re salary bands
- July 2022 - Response to OIA request re complaints upheld and made to Ombudsman
- June 2022 - BSA Briefing to incoming Minister
- February 2022 – Response to OIA request re classification of content on TV and radio
- April 2021 - Response to Minister's letter of expectations
- March 2021 – Answers to Economic Development, Science and Innovation Committee
- November 2020 - BSA Briefing to incoming Minister
- October 2020 – Response to Official Information Act request regarding withdrawal of decision
- August 2020 - Letter to submitters on BSA’s review of the application of the Broadcasting Act 1989 to online content
- November 2019 - BSA letter to Broadcasters – Application of the Broadcasting Act to Internet Content