The Authority declined to determine a complaint that the broadcaster breached broadcasting standards for failing to broadcast the whole of the Director-General of Health’s briefing during the COVID-19 lockdown period. The Authority acknowledged the importance and value of the Director-General’s COVID-19 briefings particularly during the COVID-19 lockdown period. However, it found the complaint did not raise any issue of broadcasting standards capable of being resolved by the complaints procedure.
Declined to determine: Programme Information
The Authority has not upheld a complaint under the balance and accuracy standards about a series of Radio New Zealand broadcasts on 26 June 2020. The items concerned the Government’s management of COVID-19 at the international border, and referred to a series of events including the failure to test 55 individuals for COVID-19 before release from quarantine as ‘border blunders’, ‘bungling at the border’, and ‘COVID botch ups’. The Authority considered the statements were not of fact but of opinion, to which the accuracy standard did not apply, and the broadcasts were unlikely to mislead listeners. The Authority considered the assessment of the Government’s management of COVID-19 at the international border to be a controversial issue of public importance, but found alternative viewpoints were included to enable listeners to arrive at an informed opinion.
Not Upheld: Balance, Accuracy
The Authority has upheld a complaint that an item on Sunday, featuring a family who complained to the Health and Disability Commissioner (HDC) about allegedly inadequate maternity healthcare following the death of their baby, breached the fairness and privacy standards. The Authority found it was unfair to name the complainant, HV, as the consultant obstetrician on the case prior to the HDC completing its investigation or making any findings. Singling out HV in this way had the effect of predetermining an adverse conclusion about their responsibility (whether or not that was the broadcaster’s intention), and the complainant was not informed about the proposed broadcast or given an opportunity to respond or mitigate any reputational impact. On privacy, the Authority found the fact HV was subject to an HDC complaint was information about which the complainant had a reasonable expectation of privacy. This was because, although the woman who had made the HDC complaint could disclose this to others, and the HDC does not have the power to order name suppression, the HDC process is otherwise treated as a confidential process. The complainant could reasonably expect the complaint would not be disclosed to a national audience without any prior warning or a chance to respond. Removing the complainant’s name from the item would not have detracted from the public interest in the story overall.
Upheld: Fairness, Privacy. Order: Section 16(1) - $3,450 legal costs to complainant
The Authority found it was appropriate to decline to determine a complaint about the mispronunciation of Māori place name ‘Matamata’ during a radio item on Newstalk ZB. While it recognised the importance of the proper pronunciation and use of te reo as an official New Zealand language, it noted concerns about unintentional mispronunciation cannot be properly addressed under the broadcasting standards.
Declined to Determine (section 11(b) of the Broadcasting Act 1989, in all the circumstances): Discrimination and Denigration, Accuracy
The Authority has not upheld a complaint from Māori Television Service (MTS) about an item on 1 News concerning the MTS online COVID-19 programme Tapatahi. MTS argued the piece inaccurately reported it had received nearly $300,000 of Government funding for the programme, and that the Government was calling for a review as Tapatahi was presented by MTS’s Chief Executive. The Authority found the item was materially accurate and MTS was given a fair and reasonable opportunity to respond.
Not Upheld: Accuracy, Fairness
The Authority has not upheld a complaint that an item on Te Ao with Moana breached the balance and accuracy standards. It found the broadcaster made reasonable efforts to present significant views which discussed the issue of police conduct in New Zealand in the context of the George Floyd incident in the United States. The Authority found the interviewee’s behavioural history was not a material fact relevant to the audience’s understanding of the programme. The Authority however found Māori Television’s initial response to the complainant unsatisfactory and reminded it of its duties with respect to formal complaints.
Not Upheld: Balance, Accuracy
The Authority has upheld a complaint about a broadcast which referred to the owners of the road cycling team ‘Israel Start-up Nation’ as ‘Jewish billionaires’. The complainant submitted the broadcast was offensive and racist as it made an unnecessary connection between money and Jewish people. The Authority found the effect of the broadcast was to embed and reflect harmful stereotypes, albeit unintended. The harm in this instance outweighed the broadcaster’s right to freedom of expression, and therefore the Authority upheld the complaint.
Upheld: Discrimination and Denigration
No order
The Authority has upheld a complaint that a 1 News item reporting on then Leader of the Opposition and National Party leader Hon Simon Bridges travelling from Tauranga to Wellington during COVID-19 Level 4 lockdown breached the accuracy standard. The Authority found that the item, which was focussed on MPs breaking lockdown rules, was misleading in putting Mr Bridges in that category. The Authority acknowledged that, during the time of the broadcast, there was confusion surrounding the scope of the rules, particularly as to what constituted an essential service. However, the broadcaster had access to information suggesting Mr Bridges was engaged in an ‘essential service’ and, given the level of harm potentially caused by portraying a senior Member of Parliament as breaking lockdown rules, had not made reasonable efforts to ensure that this particular item did not mislead the public.
Upheld: Accuracy
No Order
The Authority has not upheld a complaint about documentary Western Thrace, Contested Space, which examined the lives of ethnic Turks living in the Western Thrace region of Greece. It found that there were no material inaccuracies in the documentary as alleged by the complainant. The documentary was about discrimination felt by the Turkish community as a whole and was exploring their experiences. Some inaccuracies alleged by the complainant were broadly immaterial to the thrust of the documentary, while others were expressions of opinion, comment and analysis, to which the accuracy standard does not apply. It found the balance standard did not apply as it did not discuss a controversial issue of public importance in New Zealand. The remaining standards raised also did not apply.
Not Upheld: Accuracy, Balance, Fairness, Discrimination and Denigration
The Authority has not upheld a complaint about three RNZ broadcasts regarding political commentator Matthew Hooton. Two items on 21 and 22 May 2020 comprised interviews with Mr Hooton about the National Party leadership contest at that time, following which an item on 24 May 2020 discussed the emergence of Mr Hooton’s conflict of interest in this regard. The complaint was the 21 and 22 May items failed to disclose the conflict and the 24 May item failed to address it adequately. The Authority did not consider the broadcasts breached the accuracy standard, noting Mr Hooton disclosed his friendship with Todd Muller (National Party) in the 21 May item and accepted he had ‘nailed his colours’ to the Muller mast in the 22 May item. The conflict of interest generated by his subsequent engagement by Todd Muller did not arise until after these broadcasts. The nature and disclosure of his conflict was then discussed at length in the 24 May item once the details had emerged. Regarding balance, the Authority was satisfied significant points of view were adequately presented. Overall, the Authority did not find actual or potential harm at a level that justified regulatory intervention or restricting freedom of expression.
Not Upheld: Accuracy, Balance, Fairness