BSA Decisions Ngā Whakatau a te Mana Whanonga Kaipāho

All BSA's decisions on complaints 1990-present
All Decisions
Thompson and MediaWorks TV Ltd - 2014-049

A 3 News item reported on the results of its latest political research poll. The Authority did not uphold the complaint that the results were inaccurate because they were within the margin of error of +/- 3.1 percent. Viewers are familiar with this mode of reporting, particularly in the lead-up to an election. The margin of error was clearly displayed onscreen, leaving the audience to form their own views about how much weight should be given to the poll.

Not Upheld: Accuracy

Moodie and MediaWorks TV Ltd - 2014-073

The Paul Henry Show screened a clip showing several rodents running on a working turntable accompanied by music. The Authority did not uphold the complaint that this constituted animal cruelty and breached standards of good taste and decency. This was a quirky internet clip, it was intended to be light-hearted and humorous, and the Authority had no reason to believe the animals were treated cruelly.

Not Upheld: Good Taste and Decency

Heron and McLoughlin and MediaWorks TV Ltd - 2014-020

Campbell Live reported on a couple who faced bankruptcy after buying a house infested with termites. The item disclosed the names of the vendor, the company and staff responsible for the building report, and the real estate agent. It showed footage of the real estate agent’s office window, which had printed on it the names and phone numbers of the real estate agent and his business partner. A majority of the Authority did not uphold complaints that this breached the agent’s and the business partner’s privacy. The agents’ details were publicly available, the footage of their phone numbers was brief and it was not broadcast for the purpose of encouraging harassment; no causal link was demonstrated between the broadcast and the alleged harassment. The minority found that the disclosure of the phone numbers was negligent and that harassment was a foreseeable consequence.

Not Upheld by Majority: Privacy

Grieve and Television New Zealand Ltd - 2014-007

A ONE News item reported on the most recent report of the IPCC and summarised some of the report’s findings, including predictions of more frequent storms and droughts. The Authority did not uphold the complaint that the summary was inaccurate, as the broadcaster provided information demonstrating a sufficient basis for the statements made.

Not Upheld: Accuracy, Responsible Programming

Martin and MediaWorks Radio Ltd - 2014-045

During MORE FM Breakfast the hosts discussed ‘age-appropriate’ movies and invited callers to phone in and tell them what movies they watched ‘before they should have’. The Authority did not uphold the complaint that the programme’s treatment of ‘underage viewing’ breached the law and order standard. Personal anecdotes were standard fare for breakfast radio shows, and reasonable listeners would not have taken the programme as a serious encouragement to break the law or to allow young children to watch unsuitable films.

Not Upheld: Law and Order

Barratt-Boyes and The Radio Network Ltd - 2014-043

During the Classic Hits Breakfast Show the hosts played an audio clip from an American talk show, of a celebrity discussing his sex life before he got married. The Authority did not uphold the complaint that this breached standards of good taste and decency, taking into account the context, including the station’s target audience of 35 to 54-year-olds, and that the content was consistent with audience expectations of breakfast radio shows.

Not Upheld: Good Taste and Decency

QA and Television New Zealand Ltd - 2014-015

A ONE News item reported on Maritime New Zealand’s lifejacket awareness campaign and featured footage of a female boatie, QA, at the Takapuna Beach boat ramp. The Authority did not uphold the complaint that showing her in the item breached her privacy, and that her comment to the reporter was taken out of context which was inaccurate and unfair.

Not Upheld: Privacy, Accuracy, Fairness

Scarlett and The Radio Network Ltd - 2014-059

During Canterbury Mornings with Chris Lynch, the host expressed frustration with the length of time it had taken police to decide whether to proceed with criminal investigations in relation to the collapse of the CTV building in the Christchurch earthquake. He said, ‘for Christ’s sake, police, you can do better than this’. The Authority did not uphold the complaint that the use of the word ‘Christ’ breached standards. The use of ‘Christ’ as an exclamation to express surprise or dismay has become an accepted part of colloquial speech and would not have offended most listeners.

Not Upheld: Good Taste and Decency, Responsible Programming

CG and Television New Zealand Ltd - 2013-082

An episode of The Claim Game, a reality series about insurance claims, profiled a claim involving a house fire, where the tenant did not have contents insurance. The Authority upheld the complaint from the tenant that the programme breached her privacy and that she had been treated unfairly. The broadcaster could not demonstrate that the complainant had given consent to appear in the programme, and she had made her objections known to both the broadcaster and the production company before this third repeat broadcast, which occurred four years after the filming took place.

Upheld: Fairness, Privacy
Not Upheld: Accuracy, Children’s Interests

Order: Section 13(1)(d) – compensation to the complainant for breach of privacy $1,000

Kirby and Radio New Zealand Ltd - 2013-042

A Nine to Noon host interviewed Carmel Fisher, the founder and managing director of Fisher Funds Management Ltd, about her background and attitudes to business. At the end of the interview, she asked her about recent court action over a family will. A majority of the Authority upheld the complaint that a comment made by Ms Fisher about her role in the proceedings was inaccurate. The Authority unanimously declined to uphold the complaint that the programme was unfair. The Authority did not make any order.

Upheld by Majority: Accuracy
Not Upheld: Fairness

No Order

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