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Decisions
Wilson Parking New Zealand Ltd and Television New Zealand Ltd - 2020-162 (21 December 2020)
2020-162

The Authority did not uphold a complaint that a Seven Sharp item referring to Wilson Parking breached the accuracy and fairness standards. The item covered a dispute between a carpark customer and Wilson Parking. A Fair Go consumer advocate also provided general advice to people about their rights in relation to parking fines. In the context of providing general information to viewers from a consumer advocacy perspective, the advice did not breach the accuracy standard. The Authority also found the broadcast did not breach the fairness standard. It noted that Wilson Parking had been given an opportunity to comment on the specific customer’s situation and, as a multinational company, could reasonably have been expected to be aware that the programme would use the specific situation to discuss the company’s wider operations. It could have expanded the statement provided to the broadcaster.   Not Upheld: Accuracy, Fairness...

Decisions
Cant and Television New Zealand Ltd - 2021-030 (15 July 2021)
2021-030

The Authority has not upheld a complaint about a 1 News item looking at the housing crisis on Waiheke Island. One affected resident who was interviewed said he ‘[felt] like a gypsy wandering around, living out of suitcases and boxes’. The complaint was that the use of the word ‘gypsy’ was derogatory and evokes prejudicial biases towards the Roma community. While the Authority has previously acknowledged the potential harm in the use of the word, in this particular context it did not outweigh the interviewee’s right to express himself and describe his experience. This expression and the item as a whole carried high value and public interest and did not warrant regulatory intervention or restricting the important right to freedom of expression. Not Upheld: Discrimination and Denigration...

Decisions
McLean and Television New Zealand Ltd - 2017-015 (26 April 2017)
2017-015

Summary[This summary does not form part of the decision. ]An item on 1 News reported on John Key’s resignation and the legacy he would leave behind after his term as Prime Minister. The item covered a number of significant events during Mr Key’s time in office, including his involvement in deploying troops to Afghanistan and Iraq, the Trans-Pacific Partnership trade deal, the Christchurch and Kaikoura earthquakes, and the flag referendum (among others). The Authority did not uphold a complaint that this item was misleading and unfair in describing Mr Key’s legacy. The selection of events to include in, and the overall tone of, the item were matters of editorial discretion open to the broadcaster. In the context of a brief summary of highlights from Mr Key’s career, the audience would not have expected an in-depth discussion or analysis of the events discussed....

Decisions
Evans and Television New Zealand Ltd - 2018-015 (21 May 2018)
2018-015

Summary[This summary does not form part of the decision. ]An item on 1 News reported on the Government’s response to protests about seismic surveying, or ‘blasting’, in New Zealand waters. The item featured an interview with a representative of Greenpeace, who said that the Government could act now to stop seismic blasting, as the practice was harmful and could ‘interfere with [whales’ and dolphins’] communication and breeding… deafen them… and separate calves from their mothers’. The Authority did not uphold a complaint that this item was inaccurate and unbalanced because it presented Greenpeace’s views as fact....

Decisions
Smits and Television New Zealand Ltd - 1993-165
1993-165

Download a PDF of Decision No. 1993-165:Smits and Television New Zealand Ltd - 1993-165 PDF416. 3 KB...

Decisions
Group Opposed to Advertising of Liquor and Television New Zealand Ltd - 1992-031
1992-031

Download a PDF of Decision No. 1992-031:Group Opposed to Advertising of Liquor and Television New Zealand Ltd - 1992-031 PDF188. 21 KB...

Decisions
Group Opposed to Advertising of Liquor and Television New Zealand Ltd - 1992-087
1992-087

Download a PDF of Decision No. 1992-087:Group Opposed to Advertising of Liquor and Television New Zealand Ltd - 1992-087 PDF842. 45 KB...

Decisions
BN and Television New Zealand Ltd - 2026-001 (6 May 2026)
2026-001

A majority of the Authority has not upheld a complaint that comments made by the host of The Chase New Zealand, Paul Henry, breached the discrimination and denigration standard. When a contestant told Henry she would spend any prize money on a trip to the Taj Mahal in India, Henry said ‘You’ve got to be so careful what you eat,’ and that several of his friends had ‘exploded’ in the Taj Mahal, where it is ‘very hard to find a bathroom’. Later in the episode, Henry said, ‘$45,000, Taj Mahal, you can buy a lot of wet wipes with that. ’ The complainant said the comments had the potential to encourage discrimination against India and Indian people, through reinforcing harmful racial stereotypes that India (and, by association, Indian people) are dirty and unhygienic....

Decisions
Kodikara and Television New Zealand Ltd - 2025-078 (6 May 2026)
2025-078

The Authority has not upheld a complaint that an episode of Wild Kai Legends breached the promotion of illegal or antisocial behaviour standard. The complainant submitted the pig-hunting techniques shown in the programme were not in line with good practice and may have constituted mistreatment under the Animal Welfare Act 1999. They considered showing such techniques to a likely viewership of hunting enthusiasts would encourage them to hunt in a similar way. The Authority considered, from the footage shown, there was nothing to indicate the techniques were a significant departure from generally recommended practice, nor that the pigs were subjected to undue cruelty. In any event, the broadcast could not be said to be actively encouraging or promoting the particular techniques or style of hunting. Not Upheld: Promotion of Illegal or Antisocial Behaviour....

Decisions
O’Brien and Television New Zealand Ltd - 2023-059 (3 October 2023)
2023-059

The Authority has not upheld a complaint an item on 1 News, reporting on the destruction of the Kakhovka Dam in the region of Kherson, Ukraine, incorrectly attributed responsibility for the incident, and shelling of the region after the incident, to Russia. The Authority noted the broadcast did not state, either expressly or implicitly, who was responsible for the dam’s destruction. Further, while the Authority acknowledged the broadcast may have implied Russia was responsible for some shelling in the Kherson region, this suggestion was not inaccurate, and the broadcast did not state Russia shelled the region after the dam’s destruction. It accordingly found no breach of the accuracy standard. The remaining standards did not apply. Not Upheld: Accuracy, Balance, Fairness...

Decisions
Mahon and Wolf and Television New Zealand Ltd - 2010-126
2010-126

Complaints under section 8(1B)(b)(i) of the Broadcasting Act 1989 Breakfast – hosts commented that immigrant doctors "can't be as good as our doctors", "they would stay overseas if there's opportunity to make more money overseas" and that immigrant doctors require training which makes the job of locally-trained doctors "more challenging" – allegedly in breach of standards relating to good taste and decency, controversial issues, accuracy, fairness, discrimination and denigration FindingsStandard 1 (good taste and decency) – contextual factors – not upheld Standard 5 (accuracy) – comments were hosts' personal opinions – not upheld Standard 4 (controversial issues – viewpoints) – comments made during brief exchange between co-hosts – no discussion of a controversial issue of public importance – not upheld Standard 6 (fairness) – overseas-trained doctors an occupational group and not individual or organisation to which standard applies – Mr Powell treated fairly – not upheld Standard 7 (discrimination and denigration) – broadcaster did not…...

Decisions
Mather and Television New Zealand Ltd - 2022-088 (5 October 2022)
2022-088

The Authority has declined to determine three complaints about different programmes broadcast on TVNZ channels on 4 July 2022 as the concerns related to the complainant’s personal preferences on what should be broadcast, and other issues raised have recently been dealt with and did not warrant further determination. Decline to determine (section 11(b) in all the circumstances the complaint should not be determined): Offensive & Disturbing Content; Discrimination & Denigration...

Decisions
Levertoff and Television New Zealand Ltd - 2013-066
2013-066

Summary [This summary does not form part of the decision. ] A Fair Go item reported on the New Zealand Industrial Fuel Duty Agency (NZIFDA), a business set up to obtain refunds, on behalf of eligible customers, for excise duty placed on off-road fuel usage in some instances. A former employee of NZIFDA criticised the business and the person who ran it. The Authority did not uphold the complaint from the person who ran the business, that the item was inaccurate and misleading and used ‘loaded’ language to suggest wrongdoing. The item was clearly framed from the perspective of the former employee, her comments were clearly her personal opinion, the complainant was given a reasonable opportunity to give a response, and his response was fairly included in the programme....

Decisions
Wakelin and Television New Zealand Ltd - 2018-060 (26 October 2018)
2018-060

Summary[This summary does not form part of the decision. ] The Authority has not upheld a complaint about an item on 1 News reporting on the separation of migrant families in the United States. The complaint was that references to President Donald Trump’s ‘immigration crackdown’ and ‘Trump’s policy’ of separating children from their parents were misleading, unbalanced and unfair as the relevant law pre-dated Trump’s presidency. The Authority concluded the broadcast did not breach the accuracy, balance or fairness standards, as the references reasonably reflected the Trump administration’s position regarding the enforcement of criminal prosecutions for illegal immigrants. The Authority emphasised the high level of public and political interest in the story and found that any limitation on the right to freedom of expression on this occasion would be unjustified....

Decisions
EJ, Oughton & Gulf Harbour Healthcare Ltd and Television New Zealand Ltd - 2019-035 (29 October 2019)
2019-035

Two complaints from the subjects of a Fair Go investigation have not been upheld. The investigation focussed on the sale of a massage product to an elderly man with severe foot pain. The Authority found the privacy of the salesperson was not breached through the brief broadcast of their business card which contained their image and contact details. The Authority found this did not amount to a highly offensive disclosure of private information. The Authority also found the broadcasts did not breach the balance, accuracy and fairness standards, finding that the broadcasts were unlikely to significantly misinform viewers regarding the sale of the product and the product itself. The Authority also found that, while there was public interest in the story, it did not amount to a controversial issue of public importance for the purposes of the balance standard....

Decisions
Cullen and Television New Zealand Ltd - 2017-072 (20 September 2017)
2017-072

Summary [This summary does not form part of the decision. ]A National Party campaign advertisement (an election programme for the purposes of the Election Programmes Code) parodied Labour’s campaign motto, ‘Let’s do this’ with an advertisement with the tagline, ‘Let’s tax this’. The advertisement suggested that a Labour government would impose a number of new taxes (a capital gains tax, land tax, regional fuel tax, income tax, water tax and a ‘fart tax’). A voiceover at the conclusion of the advertisement said: ‘There’s only one way to stop Labour’s taxes. Party vote National’. The Authority did not uphold a complaint that the election programme was inaccurate and misleading by implying a number of taxes would be introduced or raised by Labour, which was not the case....

Decisions
McDonald and Television New Zealand Ltd - 2014-150
2014-150

Summary[This summary does not form part of the decision. ]Two ONE News items covered the lava eruption of Mount Kilauea that threatened a small town in Hawaii. The complainant alleged that the temperatures of the lava given in the news items were inaccurate. The Authority declined to determine the complaint on the basis it was trivial, as it related to a technical and insignificant aspect of the broadcast. The complainant continues to refer similar complaints to the Authority despite previous decisions. Declined to determine: AccuracyIntroduction[1] Two ONE News items covered the lava eruption of Mount Kilauea which threatened a small town in Hawaii. [2] Mr McDonald complained that references to the temperatures of the lava in the two items were inaccurate. [3] The issue is whether Mr McDonald's concerns raise issues of broadcasting standards of a level which warrant our determination....

Decisions
Foster and Television New Zealand Ltd - 2017-009 (26 April 2017)
2017-009

Summary[This summary does not form part of the decision. ]An item on 1 News reported on the then President-Elect Donald Trump’s meeting with rapper Kanye West, and President-Elect Trump’s choice for Secretary of State, Rex Tillerson. At the end of the item, the newsreader stated, ‘And Trump has also chosen a climate change denier, former Texas Governor Rick Perry, to become his Secretary of Energy’. The Authority did not uphold a complaint that the term ‘climate change denier’ was deeply offensive to all climate change sceptics, particularly because it linked them to ‘Holocaust deniers’, and was inaccurate and unbalanced. ‘Climate change sceptics’ are not a recognised section of the community to which the discrimination and denigration standard applies. In any event, the term was used in this item merely to describe a particular perspective on the issue of climate change....

Decisions
Terry and Television New Zealand Ltd - 1991-031
1991-031

Download a PDF of Decision No. 1991-031:Terry and Television New Zealand Ltd - 1991-031 PDF262. 84 KB...

Decisions
Reynolds and Television New Zealand Ltd - 2011-138
2011-138

Te Raumawhitu Kupenga declared a conflict of interest and did not participate in the determination of this complaint. Complaint under section 8(1) of the Broadcasting Act 1989National Party Education Advertisement – National Party leader and Prime Minister John Key stated, “National is building a better education system, with school reports in plain English. . . ” – statement allegedly inaccurate and misleading FindingsStandard E1 (election programmes subject to other Codes) – Standard 5 (accuracy) of Free-to-Air Television Code – advertisement did not state as fact that all school reports would be written in the English language – “plain English” was colloquial way of stating “easy to understand” – not inaccurate or misleading – not upheld This headnote does not form part of the decision. Broadcast [1] An advertisement for the New Zealand National Party was broadcast on TV One on 2 November 2011 at approximately 9. 30pm....

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