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Decisions
McEvoy and Television New Zealand Ltd - 2025-023 (3 September 2025)
2025-023

The Authority has upheld a direct privacy complaint about a 1News item regarding a TVNZ on-demand series investigating Destiny Church. The item featured excerpts of an interview from the series, with a former member of the church who participated on the condition her face would remain hidden. The complaint was that the interviewee’s facial features were visible in the broadcast, which in the complainant’s view represented a ‘grave failure’ by the broadcaster to meet its obligations to protect the interviewee, given the seriousness of the circumstances and risk of harm to them. TVNZ accepted there was a breach of the privacy standard on the basis the interviewee’s face was visible to some viewers in certain viewing conditions, which the interviewee had not consented to. The Authority agreed and upheld the complaint as a breach of the interviewee’s privacy....

Decisions
Gibb and Television New Zealand Ltd - 2022-102 (7 December 2022)
2022-102

The Authority has not upheld a complaint that an item on Breakfast stating ‘20 million tonnes of plastic waste’ was being exported each year breached the accuracy standard. The figure was accepted as inaccurate (with an estimate of 35,000 tonnes more likely). However, in the context of an item focussed on a petition to address the harm caused to other countries as a result of New Zealand’s large-scale plastic waste exports, the Authority found it was unlikely to significantly affect viewers’ understanding of the item as a whole. Not Upheld: Accuracy...

Decisions
Holding and Television New Zealand Ltd - 2018-019 (24 May 2018)
2018-019

Summary[This summary does not form part of the decision. ]An episode of Shortland Street featured a character using the phrase (according to the accompanying closed captions), ‘You’ve got no freaking idea…’ The Authority did not uphold a complaint that this phrase breached the good taste and decency standard because in the complainant’s view, the character actually said ‘f***ing’. The Authority noted that if broadcasters wish to broadcast sanitised versions of unacceptable words, then it is their responsibility to make it clear that it is not the offensive word that is being uttered, but rather a word which is distinctly aurally different. Here, where there was some uncertainty about what was said, the Authority did not uphold the complaint....

Decisions
McDonald and Television New Zealand Ltd - 2016-021 (25 July 2016)
2016-021

Summary[This summary does not form part of the decision. ]An item on ONE News reported that a recent avalanche in the Austrian Alps had killed five skiers. The presenter stated the avalanche was ‘reported to be two kilometres wide and five kilometres high’. A second item on ONE News discussed plans for a new dairy factory in Northland. The reporter said, ‘He’s [farmer interviewed] been in the dairy industry for two years and has record low pay-outs, the latest forecast at around four dollars’. The Authority did not uphold a complaint that the reference to the avalanche being ‘five kilometres high’ and the reference in the dairy item to a ‘Fonterra pay-out of $4 per annum’ were inaccurate and misleading....

Decisions
Group Opposed to Advertising of Liquor, Growth Through Moderation Society Inc and Jackson, and Television New Zealand Ltd - 1992-101, 1992-102, 1992-103
1992-101–103

Download a PDF of Decision No. 1992-101–103:Group Opposed to Advertising of Liquor, Growth Through Moderation Society Inc and Jackson, and Television New Zealand Ltd - 1992-101, 1992-102, 1992-103 PDF1 MB...

Decisions
Watercare Services Ltd and Television New Zealand Ltd - 2011-043
2011-043

Complaint under section 8(1B)(b)(i) of the Broadcasting Act 1989Close Up – item reported on water leak in West Auckland – stated that Watercare had failed to respond to complaints about water leak – interviewed representative from Watercare – showed person drinking water which had come from storm-water drain – allegedly in breach of standards relating to accuracy, fairness and children’s interests FindingsStandard 5 (accuracy) – item created impression that complaints made to Watercare and that Watercare failed to respond to complaints – Watercare and council separate organisations – item inaccurate and misleading – however, in light of factual background, broadcaster made reasonable efforts to ensure item accurate and did not mislead – not upheld Standard 6 (fairness) – Watercare invited to appear on Close Up with regard to complaint made 6 November – Watercare given sufficient opportunity to check records given nature of allegations made against it – not upheld…...

Decisions
Lewis and Television New Zealand Ltd - 2001-017
2001-017

ComplaintHolmes – studio discussion about Police Education Child Protection Scheme – bullying tactics – unbalanced – biased FindingsStandards G3, G4 and G6 – interviewee given opportunity to voice concerns – dealt with fairly – issue not dealt with in unbalanced manner – no uphold Standard G13 – not relevant This headnote does not form part of the decision. Summary A studio discussion on the Holmes programme, broadcast on TV One at 7. 00pm on 14 November 2000, centred around the controversial Police Education Child Protection Scheme. The scheme encouraged schools to teach even their youngest pupils the names of intimate body parts, and aimed to assist children to talk unashamedly about issues such as unwanted touching. W T Lewis complained to Television New Zealand Ltd, the broadcaster, that the programme was "offensive and biased" because the presenter had "verbally bullied" one of the participants in the studio discussion....

Decisions
Grieve and Young and Television New Zealand Ltd - 2010-104
2010-104

Complaints under section 8(1B)(b)(i) of the Broadcasting Act 1989Close Up – stated that animal welfare group had gone “undercover” on a farm to investigate mistreated pigs and that it had gained access through an unlocked door – showed footage obtained by the group of sick and injured animals – allegedly in breach of law and order standard FindingsStandard 2 (law and order) – programme did not show the group breaking into the farm – broadcaster did not encourage viewers to break the law by screening the footage – public interest in showing mistreatment of animals – not upheld This headnote does not form part of the decision. Broadcast [1] An item on Close Up, broadcast on TV One at 7pm on Friday 23 July, reported on new footage of pigs at a Levin farm that had been the subject of a previous TVNZ broadcast on animal welfare....

Decisions
Powell and Television New Zealand Ltd - 2000-006
2000-006

SummaryA political advertisement for the ACT party broadcast on 23 November 1999 at 6. 51am referred to its policy to resolve all Treaty claims. Both ACT’s and National’s policies for resolving Treaty matters were referred to at various times during the election campaign. William Powell complained to Television New Zealand Ltd, the broadcaster, that it was responsible for disseminating incorrect and unconstitutional information which would have misled and confused the public. He emphasised that Treaty matters were not for political parties to decide, and pointed to historical evidence which he said supported his view. He noted that the point was now before the Court of Appeal for adjudication. TVNZ noted that the substance of the complaint was very similar to another lodged by the same complainant, and that it had not been upheld when it was referred to the Broadcasting Standards Authority for review....

Decisions
QA and Television New Zealand Ltd - 2014-015
2014-015

Summary [This summary does not form part of the decision. ]A ONE News item reported on Maritime New Zealand’s lifejacket awareness campaign and featured footage of a female boatie, QA, at the Takapuna Beach boat ramp. The Authority did not uphold the complaint that showing her in the item breached her privacy, and that her comment to the reporter was taken out of context which was inaccurate and unfair. Not Upheld: Privacy, Accuracy, FairnessIntroduction[1] A ONE News item reported on Maritime New Zealand’s lifejacket awareness campaign, in light of six drownings in the first week of summer. Introducing the item, the presenter stated, ‘[Our reporter] found Auckland boaties were complacent about the dangers’. In a pre-recorded item, the reporter said, ‘We’ve been at Takapuna boat ramp for just 15 minutes, and out of three boats, six of eight people on board weren’t wearing lifejackets’....

Decisions
Milnes and Television New Zealand Ltd - 1993-063
1993-063

Download a PDF of Decision No. 1993-063:Milnes and Television New Zealand Ltd - 1993-063 PDF445. 85 KB...

Decisions
Lewis and Television New Zealand Ltd - 2013-090
2013-090

Summary [This summary does not form part of the decision. ]During One News weather reports, wind speeds were referred to verbally as ‘ks’ and ‘kilometres per hour’ and appeared in onscreen graphics as ‘km’ and ‘km/h’. The Authority did not uphold the complaint that the reports were inaccurate. While the use of inconsistent terms was sloppy, it was obvious to viewers in the context of weather reports that these were references to wind speeds and not to any other unit of measurement, so viewers were not misled. Not Upheld: Accuracy Introduction[1] During One News weather reports, wind speeds were referred to verbally as ‘ks’ and ‘kilometres per hour’ and appeared in onscreen graphics as ‘km’ and ‘km/h’. The reports were broadcast on 14 and 15 October 2013 on TV ONE....

Decisions
Christian Heritage Party of New Zealand and Television New Zealand Ltd - 1991-022
1991-022

Download a PDF of Decision No. 1991-022:Christian Heritage Party of New Zealand and Television New Zealand Ltd - 1991-022 PDF421. 83 KB...

Decisions
Greenpeace New Zealand Inc and Television New Zealand Ltd - 1993-159
1993-159

Download a PDF of Decision No. 1993-159:Greenpeace New Zealand Inc and Television New Zealand Ltd - 1993-159 PDF1. 53 MB...

Decisions
H and Television New Zealand Ltd - 1993-177
1993-177

Download a PDF of Decision No. 1993-177:H and Television New Zealand Ltd - 1993-177 PDF724. 94 KB...

Decisions
Jones and Television New Zealand Ltd - 2021-158 (16 February 2022)
2021-158

The Authority has declined to determine a complaint about an item on Breakfast as it was trivial. The complainant was concerned with the description of Auckland’s COVID-19 Alert Level 3 restrictions being referred to as ‘lockdown’ when Level 4 is ‘lockdown’. The remainder of the complaint reflected the complainant’s personal grievances with the broadcaster’s emailing system. Declined to Determine (section 11(a) of the Broadcasting Act 1989, trivial): Programme Information, Accuracy...

Decisions
Lowe and Television New Zealand Ltd - 1994-107
1994-107

BEFORE THE BROADCASTING STANDARDS AUTHORITY Decision No: 107/94 Dated the 7th day of November 1994 IN THE MATTER of the Broadcasting Act 1989 AND IN THE MATTER of a complaint by J P LOWE of Clive Broadcaster TELEVISION NEW ZEALAND LIMITED I W Gallaway Chairperson J R Morris L M Loates W J Fraser...

Decisions
Sutton and Walsh and Television New Zealand Ltd - 1995-133, 1995-134
1995-133–134

BEFORE THE BROADCASTING STANDARDS AUTHORITY Decision No: 133/95 Decision No: 134/95 Dated the 30th day of November 1995 IN THE MATTER of the Broadcasting Act 1989 AND IN THE MATTER of complaints by PAMELA SUTTON of Nelson and M J WALSH of Invercargill Broadcaster TELEVISION NEW ZEALAND LIMITED J M Potter Chairperson L M Loates R McLeod...

Decisions
Campbell and Television New Zealand Ltd - 1996-019
1996-019

BEFORE THE BROADCASTING STANDARDS AUTHORITY Decision No: 1996-019 Dated the 29th day of February 1996 IN THE MATTER of the Broadcasting Act 1989 AND IN THE MATTER of a complaint by D R CAMPBELL of Papamoa Broadcaster TELEVISION NEW ZEALAND LIMITED J M Potter Chairperson L M Loates R McLeod A Martin...

Decisions
Dawkins and Television New Zealand Ltd - 1996-073
1996-073

BEFORE THE BROADCASTING STANDARDS AUTHORITY Decision No: 1996-073 Dated the 11th day of July 1996 IN THE MATTER of the Broadcasting Act 1989 AND IN THE MATTER of a complaint by KAREN DAWKINS of Rotorua Broadcaster TELEVISION NEW ZEALAND LIMITED J M Potter Chairperson L M Loates R McLeod A Martin...

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