Research Ngā Rangahau

All Research
Complainants Satisfaction Survey 2021

The complainants satisfaction survey asks people who have had a complaint determined by the Broadcasting Standards Authority (BSA) between 1 April 2020 and 31 March 2021 about their satisfaction with the BSA’s services.

External Review of Decisions 2021 - Balance Standard

The BSA invited Prof Burrows to undertake an independent review of five decisions issued by the Broadcasting Standards Authority (BSA) under the balance standard.

Litmus Testing, 2021

This year’s Litmus Testing research reports on public attitudes towards discrimination and denigration on TV and radio and views on recent BSA decisions on complaints relating to this standard. 

Litmus Testing, 2020

This year’s Litmus Testing research reports on what the public thinks about some of the BSA’s recent decisions on programmes dealing with violence and the acceptability of violence in content…

Broadcaster Satisfaction Survey 2020

Each year, we survey broadcasters to find out their level of satisfaction with our processes, services and working relationships. This enables us to identify any areas for improvement.

 

Complainants Satisfaction Survey 2020

The complainants satisfaction survey asks complainants who have had a complaint determined by the Broadcasting Standards Authority (BSA) in the period from 1 April 2019 to 31 March 2020 about their level of satisfaction with the BSA’s services. The feedback is used to help BSA make improvements to its operations.

External Review Of Decisions 2020 - Accuracy Standard

The BSA invited Prof Burrows to undertake an independent review of five decisions issued by the Broadcasting Standards Authority (BSA) under the accuracy standard.

Children’s Media Use Research - 2020

BSA and NZ On Air jointly commissioned research into media use by children (aged 6-14) in New Zealand across programmes, music and games.

Complainants Satisfaction Survey 2019

Executive Summary: Complainants Satisfaction Survey 2019 [PDF]  The complainants’ satisfaction survey asks complainants who have had a complaint determined by the Broadcasting Standards Authority (BSA) in the period from 1 April…

Broadcaster Satisfaction Survey 2019

Full Report:  Broadcaster Satisfaction Survey 2019 [PDF]  Each year, we survey broadcasters to find out their level of satisfaction with our processes, services and working relationships.

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