Each year, the BSA surveys broadcasters to understand their satisfaction with our processes, services and working relationships. We use the results to help identify any areas for improvement.
The complainants satisfaction survey asks people who have had a complaint determined by the Broadcasting Standards Authority (BSA) between 1 April 2020 and 31 March 2021 about their satisfaction with the BSA’s services.
Every two years the BSA commissions a survey measuring the percentage of New Zealanders are aware of the BSA and aware that they can make a formal complaint.
This report analyses the results of the 2021 survey.
The BSA invited Prof Burrows to undertake an independent review of five decisions issued by the Broadcasting Standards Authority (BSA) under the balance standard.
This year’s Litmus Testing research reports on public attitudes towards discrimination and denigration on TV and radio and views on recent BSA decisions on complaints relating to this standard.
This Statement of Performance Expectations (SPE) is presented to the House of Representatives in accordance with the Crown Entities Act 2004.
The Annual Report 2020 outlines the Authority's key achievements over the past year and details progress against long term outcomes and objectives.
This year’s Litmus Testing research reports on what the public thinks about some of the BSA’s recent decisions on programmes dealing with violence and the acceptability of violence in content…
Each year, we survey broadcasters to find out their level of satisfaction with our processes, services and working relationships. This enables us to identify any areas for improvement.
The complainants satisfaction survey asks complainants who have had a complaint determined by the Broadcasting Standards Authority (BSA) in the period from 1 April 2019 to 31 March 2020 about their level of satisfaction with the BSA’s services. The feedback is used to help BSA make improvements to its operations.