Advertising
The Advertising Standards Authorityopen_in_new (ASA) deals with most advertisements for products, services or organisations on TV, radio, the internet, print and billboards.
Contact the ASA by email at asa@asa.co.nz or phone 0800 234 357.
The BSA can consider complaints about ‘promos’ for upcoming programmes, but these must be sent to the broadcasteropen_in_new in the first instance.
We also consider complaints about election programmesopen_in_new (which might appear as short promotional/campaign clips for political parties or candidates, on TV or radio).
We suggest you direct your concerns to the broadcasteropen_in_new. The sound volume of adverts is not something the BSA can deal with under broadcasting standards.
For more information about advertising, contact the Commercial Approvals Bureauopen_in_new or Advertising Standards Authorityopen_in_new.