Online
We don’t oversee content for on-demand services, apart from certain exceptions:
- Under a special agreement, we deal with content standards and complaints for Neon.
- We can consider complaints about broadcast content that’s then put online, as long as you can point to the original broadcast and complain within 20 working days of this.
Some on-demand providers such as Netflix and Lightbox have signed up to the NZ Media Council VOD Code which sees programmes classified to help people make informed viewing choices.
On YouTube, if you see content you believe violates the platform’s Community Guidelines you can report it directly to YouTube. More information is available on YouTube’s website here.
No. Complaints about social media content should be made to the platform directly, if you believe the content violates their ‘Community Guidelines’. You may also wish to contact Netsafe for free advice about online issues or view their online guides on social media safety.
In some cases, complaints relating to online news content posted by broadcasters may be covered by NZ Media Council.
The New Zealand Media Council deals with complaints about the editorial content of newspapers, including their websites, and news and current affairs content on websites of some broadcasters.
You can phone the NZMC on 0800 969 357 or email info@mediacouncil.org.nz.